Privacy Policy

At Gondoob Institute, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, and courses.

1. Information We Collect

We may collect the following types of information:

•  Personal Information: Name, email address, phone number, billing details, and registration data.
•  Academic Information: Course enrollments, progress, and performance records.
•  Technical Information: IP address, browser type, cookies, and device information.
•  Voluntary Information: Feedback, inquiries, or information you share through forms or surveys.

2. How We Use Your Information

We use the information we collect to:

•  Provide access to our courses and services.
•  Process registrations, payments, and account management.
•  Improve our website, learning experience, and customer support.
•  Send updates, newsletters, and relevant announcements (you can opt out anytime).

Ensure legal compliance and protect against fraud or misuse.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance user experience. Cookies help us analyze site traffic, remember user preferences, and provide personalized content. You can disable cookies in your browser settings, but some features may not work properly.

4. How We Protect Your Data

We implement security measures, including encryption and secure servers, to protect your personal information. However, please note that no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data with:

•  Trusted third-party providers (e.g., payment processors, hosting services).
•  Legal authorities when required by law or to protect our rights.
•  Academic partners for course delivery or certifications, with your consent.

6. Your Rights

As a user, you have the right to:

•  Access, update, or correct your personal information.
•  Request deletion of your data (subject to legal obligations).
•  Opt out of promotional communications.
•  Restrict or object to certain data processing activities.
To exercise these rights, contact us at info@gondoobinstitute.com.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their policies before sharing personal information.

8. Children’s Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal data from children. If we discover such data has been provided, we will delete it immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page regularly.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:

Email: info@gondoobinstitute.com
Phone: +252621085553
Website: www.gondoobinstitute.com